Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you book a medical consultation or purchase a course.

1. Personal Data We Collect

We collect the following data via our booking and payment forms:

• Full name
• Email
• NIF (Tax Identification Number)
• SNS number (número de utente)
• Date of birth
• Preferred consultation date
• Card payment data (processed via Stripe: card number, expiration date, CVC, cardholder name, country/region)

2. Purpose of Data Collection

Your data is collected and processed for the following purposes:

• Scheduling medical consultations
• Issuing medical invoices
• Processing payments for courses or services via Stripe

3. Access to Your Data

Access to your personal data is strictly limited to:

• The doctor providing your consultation
• The medical secretary responsible for scheduling and invoicing

4. Data Retention

Your data is stored securely in compliance with Portuguese law:

• Medical and financial records are retained for 10 years
• Payment data is handled securely by Stripe and is not stored on our servers
• After the legal retention period, all data will be deleted securely

5. Your Rights

• Access your personal data
• Request correction or deletion of your data
• Withdraw your consent at any time

To exercise your rights, please contact us via email at: secretariado9lives@gmail.com.
If you believe your rights have been violated, you may file a complaint with:
Comissão Nacional de Proteção de Dados (CNPD)
Website: www.cnpd.pt

6. Data Security

We use appropriate technical and organizational measures to protect your personal data.
All payments are processed securely via Stripe, a PCI-DSS compliant provider.